WHAT YOU NEED TO KNOW WHEN VISITING THE WINERY......
CHILDREN'S POLICY
Kai-Simone Winery "IS AN ADULT ESTABLISHMENT." You must be 18 or older to visit the winery. Exception: Your own private event.
ENTRANCE
We recommend all guests enter the winery at the front entrance, thru the Tasting Room, so we can happily greet you and sit you at a table. All services are at your table.
GARDEN AREA/OUTDOOR SEATING
Best views on the property! Our outdoor garden area is a great space to occupy when the weather is nice. When it is windy, raining, hot or cold outdoors, customers are urged to sit under the patio areas or in the building. When the weather conditions are ideal for sitting outdoors, we happily welcome customers with dogs. This area is mostly exposed to direct sunlight.
We have plenty of open space in the garden area. During live music events, guests are welcome to bring their own lawn chairs to ensure no hassle seating.
NO SMOKING/VAPING
Smoking/vaping is not allowed in the building, patio areas or landscaped areas. You are welcome to smoke in the area by the parking lot - away from other customers.
OUTSIDE ALCOHOL POLICY
Guests are not permitted to bring alcohol on the premises.
OUTSIDE FOOD POLICY
Please do not bring food on the premises. The winery offers a selection of cheese trays/small bites and pizza. You may bring cake or cupcakes if celebrating a special occasion -- be sure to bring flatware, plates & napkins. We charge $2.50 per person if such items are requested.
DOG POLICY "
All dogs must be on a leash.
Dogs are NOT allowed in the building or covered patio areas. Enjoy time with your dog in the grass areas. There is little to no shade in the grass areas. Please make sure that your dog(s) does not dig up landscaped areas or bother other guests. We appreciate you cleaning up after your dog(s).
RESERVATIONS
Groups with 7-10 guests can reserve a table in our lounge or garden area. Please call 830-885-2963 or email [email protected]. We advise large groups (11 or more) to book a private wine tasting. If we are busy or have scheduled reservations, we will not be able to seat you. Please be advised, a reservation is not a "Private Tasting."
PRIVATE WINE TASTING/CLASSES
Get information or book a private wine tasting OR class Click Here.
RETURNS & CANCELLATIONS
We will replace any bottle of wine that is damaged, flawed, or otherwise deemed to be unsatisfactory. Customers must return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during transport/shipment, or wine that is ordered in error.
WEAPONS POLICY
This is a private business. No weapons are allowed on the property.
Updated 10/31/2024